OSCE is looking for an Administrative Assistant

ISSUED BY: OSCE Mission to Moldova


VACANCY TYPE: Local Contracted




DATE OF ISSUE: 19 January 2020

DEADLINE FOR APPLICATION: 17 February 2020 – 23:59 Central European Time (CET/CEST)


The incumbent is an Administrative Assistant, assigned to perform duties under the direct supervision of the Chief of Fund Administration (CFA) and under the guidance and co-ordination of the Senior HR Assistant.

Tasks and Responsibilities

  • When required or during absence of the Senior HR Assistant, and for simple cases, assists in interpretation of staff rules and regulations, staff instructions and procedures and in processing of entitlements , issuance of contracts and maintenance of various personal records and files
  • Checks and creates the Suppliers  (consultant and Experts) into IRMA system (register Ids, Bank details, Registration Forms for all programme)
  • Scans and archives in the folders in electronics and hard copies
  • When necessary makes Service Request for merging
  • Prepares SSA contracts for Consultants and Experts, creates daily contracts into IRMA system
  • Maintains the Consultants Roster, checks invoices and evaluation forms
  • Monthly data entry into IRMA system for deductions, advances, attendance and overtime
  • When necessary, assists and  participates in initial orientation of international and local staff on general administrative matters
  • Keeps track of Home Leave eligibility and periodicity, and inform MMs accordingly; assists in making arrangements for interview travel, initial appointment, hope leave and repatriation/resignation travel.
  • Assists in the recruitment of local staff, including preparation of the long list, invitation to the test/interview, informing the candidates on the test/interview results; informs Interns on the selection results of interns for the Mission.
  • Acts as Travel Focal Point for the Mission and informs mission members and staff about OSCE Travel Rules, Regulations and Instructions.
  • Provides help, assistance and explanations in filling out OTA (Official Travel Authorization) and TC (Travel Claim) forms to OSCE mission members upon request.
  • Requests from corporate window contractor and travel agency(s) quotation for tickets per e-mail upon the request from mission members; chooses the most economic itinerary based on quotations received for further booking of tickets.
  • Creates Purchase Orders (PO) in Oracle for air tickets and SSAs for all programmes, based on the received PRs
  • Distributes air tickets after receipt among the mission members; follows-up with Travel Agency when necessary on correctness and proper delivery of tickets.
  • When necessary, makes reservations of hotels and other means of transportation for the OSCE mission members and visitors while of official business, upon their written requests.
  • Checks and analyses monthly reports provided by the travel agent on travel charges and reports any discrepancies to the Senior HR Assistant and CFA.
  • Reports to Senior HR Assistant and CFA on any discrepancies, problems, inefficiencies and misconduct in relation to travel or travel arrangements on timely basis.
  • Uploads updated travel-related forms such as DSA, BLA, Travel Claim and Official Travel Authorization forms into Doc-in.
  • Registers , codifies and archives documents and official correspondence
  • Maintains and updates when necessary travel section of Doc-In of the OSCE Mission to Moldova Initiates, prepares routine correspondence in English, Romanian and Russian in draft or in final upon request.
  • Performs other duties as assigned

For more detailed information on the structure and work of the OSCE Mission to Moldova, please see:

Necessary Qualifications

  • Completed secondary education supplemented by secretarial, administrative, commercial or other relevant studies
  • Minimum 3 years of administrative support experience in travel or HR activities, preferably in an international organization
  • Computer literate with practical knowledge of MS package
  • Excellent oral and written communication skills in English, and addition to local language

Required competencies

Core values

  • Commitment: Actively contributes to achieving organizational goals
  • Diversity: Respects others and values their diverse perspectives and contributions
  • Integrity: Acts in a manner consistent with the Organization’s core values and organizational principles
  • Accountability: Takes responsibility for own action and delegated work

Core competencies

  • Communication: Actively works to achieve clear and transparent communication with colleagues and with stakeholders of the Organization
  • Collaboration: Works effectively with others on common goals and fosters a positive, trust-based working environment
  • Planning: Works towards the achievement of goals in a structured and measured manner
  • Analysis and decision-making: Analyses available information, draws well-founded conclusions and takes appropriate decisions
  • Initiative-taking: Proposes and initiates new ideas, activities and projects
  • Flexibility: Responds positively and effectively to changing circumstances

Managerial competencies (for positions with managerial responsibilities)

  • Leadership: Provides a clear sense of direction, builds trust and creates an enabling environment
  • Strategic thinking: Identifies goals that advance the organizational agenda and develops plans for achieving them
  • Managing performance: Helps to maximize team performance by providing active feedback and skill development opportunities

Remuneration Package

Monthly remuneration is EUR 539.92, OSCE salaries are exempt from taxation in Moldova. Social benefits will include participation in the Cigna medical insurance scheme and the OSCE Provident Fund.

How To Apply

If you wish to apply for this position, please use the OSCE’s online application link found under Please note that CVs and other applications submitted in different formats than the OSCE Application Form will not be reviewed. Applications received after the deadline, submitted without reference to the vacancy number or in other languages than the English language would not be considered. The OSCE retains the discretion to readvertise the vacancy, to cancel the recruitment, to offer an appointment at a lower grade or to offer an appointment with a modified job description or for a different duration. The OSCE is committed to diversity and inclusion within its workforce, and encourages the nomination of qualified female and male candidates from all religious, ethnic and social backgrounds. Only those applicants who are selected to participate in the subsequent stages of recruitment will be contacted.


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